Privacy Policy

Last updated: 5 September 2026

1. Who We Are

Ahmad Mobile Mechanic ("we", "us", "our") provides mobile vehicle repair services in Sheffield and the surrounding area. We are based at 7 Jeffrey Street, Sheffield, S2 3NL. You can contact us at info@ahmadmobilemechanics.com or 07365 367320 with any questions about this policy or your personal data.

2. What Information We Collect

When you submit a quote request through our website, we collect the information you provide, which may include:

• Your name, phone number and email address
• Your vehicle make, model, year and registration
• Your location or postcode
• Details of the issue or service you're enquiring about
• Your preferred appointment date and time

We also automatically log your IP address for security and spam-prevention purposes when you submit a form.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry and arrange your repair or quote
• Contact you about your booking by phone, email, or WhatsApp
• Maintain records of work carried out, for warranty and accounting purposes
• Improve our service and prevent fraudulent or spam submissions

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interest (to respond to your enquiry and provide the service you have requested) and, where a repair is booked, to perform the contract between us.

5. How Long We Keep Your Data

We retain quote request and customer records for as long as necessary to provide our services, comply with our legal and tax obligations, and resolve any disputes. Enquiries that do not result in a booking are periodically reviewed and removed.

6. Your Rights

Under UK GDPR, you have the right to:

• Request a copy of the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data, where we are not required to retain it for legal reasons
• Object to or restrict certain processing of your data

To exercise any of these rights, contact us at info@ahmadmobilemechanics.com.

7. Cookies

Our website uses a small number of cookies and local storage entries essential to its operation, including a session cookie used to keep the quote form secure, and a preference flag that remembers whether you have accepted or declined our cookie notice. We do not use third-party advertising or tracking cookies.

8. Data Security

We take reasonable technical measures to protect your data, including encrypted connections (HTTPS), secure password storage for staff accounts, and restricted access to stored enquiries. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at info@ahmadmobilemechanics.com or 07365 367320.